Customer Testimonials
Jhon Campo gave me a great service. He got me the numbers I wanted and was super friendly. I had to wait a little longer than expected, but when I talk to him he gave me a loan truck while I waited for my new Seltos. If you looking for a new car go see Jhon!
Gabriel y su equipo del departamento de servicio son de primera, nos ayudan con todos los pormenores de nuestros automóviles y los temas más importantes al momento y los que todavía pueden esperar. Agradecido y Satisfecho!!! Gracias 🤙
Friendly service and everything was explained to me before serving my car
Greenway Kia West is one of the best stores in Ramon, the attention is personalized and very good, the prices are unbeatable, you feel at home when you get there, I really recommend this beautiful store in Orlando
Greenway Kia West ... I am totally satisfied by their services..They got the best cooperative staff...They bear lot of Hassel for their customers ...Thank you for such great service
Great project I purchased a 2022 Stinger from Jeremy Gersham at this dealership. Through the entire process he had a remarkably great attitude...even when I may have been challenging. He was not pushy and listened to me. He kept me well informed on the delivery schedule and delay. He knew the car and was able to guide me through the features with ease. He offered to help me set up the app to control features on the car through my phone. He contacted me a couple times after my purchase to check how things were going with the car.
Pedro was so awesome. He definitely made us feel super comfortable. He stayed with us until the deal was done. If I ever go back it would be cause of Pedro. I definitely recommend him if you go there. A man of this word. Much respect.
The communication and great customer service from my sales representative Javier Diaz. Considering the circumstances of me having to wait for the vehicle I was looking to purchase, I felt very comfortable and confident everything would work out. Javier answered all of my questions inside of the KIA dealership and even throughout the process via phone. When my vehicle arrived Javier made sure I connected to my vehicle and made sure I knew every feature and ensured I was comfortable with my new car. I am extremely happy that I bought my vehicle at this dealership.
Great service. My sales consultant Jeremy Gresham helped me with every step.
Javier Diaz was very nice got us the best deal for my family and the javier Rodriguez the desk manager work with us going to finance yakir was very friendly and helpful thank you Greenway Kia west
Good service good attention
Just bought my 2023 Sportage and I LOVE it, sales associate Robert Powers was very professional, polite and I was very impressed with how knowledgeable he was with the features and explained them to me, being such a new model there was a lot to explain and he was very patient with all my questions
Great experience with Service
Amazing service and everyone was so nice. Great job guy. Explained in details of the whole procedure. Went above and beyond to help me. So satisfying
Very friendly, and polite. My service advisor was amazing.
Great service in the Parts department from Rickey! He was a man of his word and I was able to come pick my part that had been backordered everywhere! Literally drove from Ga and the person was there with my name on it! ❤️😩🙏🏻
Waiting room kind of tacky. They don't put any money in to it. Hard to get into. Chuck was good as a service advisor. Car was done as expected. Convoluted check in with color coded service advisors. not really the personal touch, but, once you run the gauntlet it seems to work. The Korean car dealers seem to be on a race to the bottom. Oh, did I mention, dead xxxx roach on the floor of the waiting room. I guess it was a plus that it was dead.
Javier Diaz took care of me and my family while I was purchasing my first car ( Kia Forte LXS 2022) He was so nice to me and my family that came along with me. He made us feel so comfortable and welcomed. He truly made my first car buying experience an amazing one. I am so glad he was the one helping us. His charisma and enthusiasm to get us the best car and deal was beyond my expectations. Javier is by far the best salesman this dealership can have. Such a great asset to you all. Super thankful for him! ...
Robert was great. He was able to discuss the core features of the vehicle while we drove it. He also did not waste my time with a long winded back and forth of a price war. We settled on a fair price and moved forward. He was also very patient with me an my family while waiting for my wife to arrive and give the green light. Thank you.
Soy usuaria de un KIA SOUL 2021. Mi experiencia en este Concesionario ha sido Excelente. Desde el Asesor de Ventas, Ricardo. En Servicio al Vehiculo , Asesor Gabriel Torrez y todo el personal ha sido un trato Excelente: Ha sido mi Experiencia siendo una Persona Senior , realmente me trataron con Respeto, Paciencia ante mis preguntas y mucha Amabilidad. La parte tecnica sin queja alguna, mi vehiculo esta en perfectas condiciones. Muchisimas Gracias y hasta los proximas 5000 millas:
The service department at this location (and, from my experience, this location ONLY) is truly extraordinary! It is well worth it to make the hour commute for great customer service and reliability/dependability... Shout out to David in particular, thank you so much! Much appreciated indeed.
They know what they are doing not like other service center.Great communication
Purchased a SORENTO S HYBRID with Sales. Jeremy Gersham. Very attentive to my needs and knowledgeable of available Options and Functions With their Operation.
Salesman Jaris were very knowledgeable about the vehicles on the lot. Very professional , explained all the feature that came alone with the vehicle and more. I walked away with just what I was looking for in a SUV. Im very very pleased.
I can’t say enough great things about the service team at Greenway Kia. Mark and David were absolutely amazing to get my Ford tire repaired, when Greenway Ford wasn’t able to. I only had the car a couple of weeks and had a nail in the tire. I had so many problems trying to get it fixed at Greenway Ford, which is all the way across town, that I took it to Greenway Kia and they were above and beyond helpful! I had it repaired in no time! Thank you Mark and David for being so amazing!
I can’t say enough great things about the service team at Greenway Kia. Mark and David were absolutely amazing to get my Ford tire repaired, when Greenway Ford wasn’t able to. I only had the car a couple of weeks and had a nail in the tire. I had so many problems trying to get it fixed at Greenway Ford, which is all the way across town, that I took it to Greenway Kia and they were above and beyond helpful! I had it repaired in no time! Thank you Mark and David for being so amazing!
I purchased a 2022 Stinger from Jeremy Gersham at this dealership. Through the entire process he had a remarkably great attitude...even when I may have been challenging. He was not pushy and listened to me. He kept me well informed on the delivery schedule and delay. He knew the car and was able to guide me through the features with ease. He offered to help me set up the app to control features on the car through my phone. He contacted me a couple times after my purchase to check how things were going with the car. I've purchased ...
Jeremy Gresham Is The Magic Man at KIA, Ask For Him!! You won't regret it, He worked Wonders on getting me approved when Noone else could, He Took his time and was extremely focused on making everything work out. This was a life changing experience! Thank You Jeremy for being Incredible at what you do!
Javier was awesome and got me a new soul! I’m so happy w the way everything turned out.
Service manager Chuck is Amazing! Thanks Chuck for making my appointment painless.
Gran variedad de vehículos y excelente atención del manager Alberto Ahumada y vendedores Mario P y Ray P. Esta fue una buena experiencia
Javier was so kind, patient, explained everything thoroughly. Followed by Mr.King in financing who was equally as kind. 10/10
This was my first stop trying to find my first car and I fell in love with the staff here! I had Amine help me out through the whole process and he made getting my first car a breeze. I definitely recommend to come here when looking to get a car!!!😊😊😊
la amabilidad,servicio profesional
Staff is always professional, and friendly I haven't had a bad experience with them since 2019 I will definitely recommend green way kia west to my friend I got exactly what I was looking for 👍👍
Jeremy is the best. He really helped me out. Thanks for everything Jeremy!!!
The staff is excellent and very courteous. Very friendly atmosphere, and costumer service.
Friendly and fast service. Helped me with my warranty, as this was my first time having to use it and I had no idea what to do.
Atención bastante rápida desde que llegué al concesionario...
Jackie was the person that checked me in. She was very polite. She told me the time that I should expect the service to be done and it was just a few minutes later. I was fine with that because I saw that there were many other cars being serviced as well. After the service was done she came to the waiting area and got me to give me the receipt and a checklist of what was done and the services that can be expected in the near future.
I have been a loyal customer of the brand since 2013 but my last service I did not like the treatment of the box office staff, it should be more friendly with the public
Excelente servicio al cliente el personal muy atento y capacitado
We got our 2020 Kia Sportage here last week. Javier Diaz was our salesman and he was fantastic. All our questions were answered professionally and we received excellent customer service for even our smallest complaints and problems. Highly recommended.
My experience there was an interesting one. My husband and I drove to greenway from Lakeland which is over an hour away. We had a 1 year old with us. We were both there for the Kia Sorento in which I really wanted. During the working of the numbers process as always it got a little overwhelming but they ended up giving me more than I could ever asked or imagined for my car which was amazing. So once we got the payments that I wanted worked out with a signed agreement on paper for it that all was going to ...
My service advisor Chuck was amazing. Super friendly, welcoming, and explained and went over everything. I had some minor damage to my dash after getting my stereo screen replaced there but Mark and Chuck made sure to correct the errors and get everything fixed! I was a little stressed at first but they made everything a smooth process and delivered great customer service!!!
After 3 years and 9 visits to another service center (City Kia) to address 2 issues with my vehicle, I was completely fed up. I called the main Kia customer service and they set up an appointment at another service center, Greenway Kia West. It was a bit of a drive, but the staff at Greenway Kia West was able to diagnose both problems immediately. Finally, after years of issues and weeks of my vehicle in the shop, the most problematic issue with my vehicle is fixed and works beautifully. I am still waiting on one part, but that is a supply/chain ...
I would like to thank the great work done by sales consultant Henrique Lischt / Laurellis Sosa. They attended me perfectly, competent and punctual, following the protocols of cordiality. I was general manager of other brands such as AUDI, MERCEDES, BMW, PORSCHE in other countries. With experience in the subject, as well as working and giving lectures for over 25 years, I can emphasize that both professionals are following the right path to success. Once again, thank you for your attention. Marcelo Mendonca
Greenway Kia is an excellent dealership. We have purchased all of our cars through Kia and have never had any issues. Great employees and their sales staff know exactly what they are doing.
Very friendliness and good services
Let me Gina Ford tell you guys about this place....no let me tell you guys about David and his team in service.....this incredible..awesome absolutely amazing team at Kia greenway west are phenomenal. They fixed my car in two days....they put in a brand new motor in my 2015 KIA at...wait for it!!!!!!! At no cost....i was floored and amazed.....we all think that when we take our cars to the shop we have to donate an organ to get it out.....we do not...dreams are real and come true and awesome customer service do ...
Service Manager and personal was quick and Service was timely.
Dave was very attentive of my needs from start to finish.
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