Customer Testimonials

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Google Feb 28, 2021

My experience with Orlando Kia West was AWESOME! Thanks to Ayoub he’s very efficient and he works for anything that you are looking for. I went to the dealership without expecting getting a car. Ayoub he did GREAT in my sale and my trade value was incredible. The whole process took us around 2 hrs everything was quick and easy.

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Google Feb 23, 2021

Monsoor our sale rep, was knowledgeable, willing to answer all of our questions. He wasn't pushy, and worked with us to get to our price. He went above and beyond by cleaning the car and putting gas when the rest of team had already gone home. I'd definitely work with him again if we ever need another car in the future.

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Google Feb 23, 2021

I been with Kia for almost 7 years never had a issue with them always friendly and courteous the staff is great

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Google Feb 21, 2021
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Google Feb 21, 2021
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Google Feb 18, 2021
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Google Feb 17, 2021

Pleasant staff, good communication, timely work!

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Google Feb 17, 2021

Kia was able to REALLY HELP me in my unique situation. I walked in on a whim on the last day of my lease and was about to be without a vehicle. They were able to make it happen for me and I drove off the lot with a great Chevy Malibu. The sales person Lis was also exceptional!!!

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Google Feb 17, 2021
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Google Feb 16, 2021

Tony is a great guy . The car wash was no good.

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Google Feb 16, 2021
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Google Feb 14, 2021
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Google Feb 13, 2021
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Google Feb 13, 2021

I want to thank the managers working the evening of 2/12. After a rocky start to say the least both the sales manager and floor manager turned things around so we left happy. We did not end up purchasing but I felt as if they really attempted to do their best.

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Google Feb 9, 2021

They are professional. They get really busy and there is a long wait but it's part of business. They are friendly and courteous. They explain work before doing and give accurate estimates.

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Google Feb 7, 2021

Thanks Patrick.

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Google Feb 5, 2021

Decent dealership. Cars are nice and more expensive then expected. They work super quick in getting you into a car within hrs.

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Google Feb 4, 2021
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Google Feb 2, 2021
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Google Jan 29, 2021
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Google Jan 29, 2021

The best people the best consultants A+++ service center ...great deals ...they have telluride... there is 1 telluride black edition 2021.. Ask for ZIMON he is the man on service

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Google Jan 29, 2021
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Google Jan 29, 2021

Very professional!! Repeat customer!!!

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Google Jan 26, 2021
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Google Jan 24, 2021
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Google Jan 23, 2021
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Google Jan 22, 2021

If you're looking for a vehicle hands down Greenway Kia West off of Colonial will make sure they provide exceptional quality service and get you in the right vehicle for your need and budget. Javier Diaz and Abdul were extremely patient with me. They answered every question in detail and communicated effectively about my options. They did not rush me, gave me time to think, and made sure I was in a vehicle I would love. I'm super happy about my experience and my car and if I had to recommend anyone, Make sure you ask for Javier ...

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Google Jan 22, 2021

Even though it was very busy, the staff always courteous and we're happy with the service to our car.

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Google Jan 21, 2021
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Google Jan 16, 2021
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Google Jan 11, 2021
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Google Jan 8, 2021
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Google Jan 7, 2021
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Google Jan 6, 2021

Had 2 get an oil change. Szymon was great! Come extra early if you want to be out before sundown.

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Google Jan 6, 2021
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Google Dec 31, 2020

Great service and they forget my car wash it complimentary even they fix my recall items

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Google Dec 28, 2020
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Google Dec 28, 2020

Very nice people. And, they work with you to get you the right deal.

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Google Dec 22, 2020

(Translated by Google) Customer service note 10 from the seller Ravier. (Original) Atendimento nota 10 do vendedor Ravier.

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Google Dec 15, 2020

Had an overall good experience, thanks Anthony for making the sale a smooth process with follow up and transparency.

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Google Dec 12, 2020

Professional service for Kias. Szymon was great. Thanks a lot.

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Cars Dec 12, 2020

I was helped right away in a professional and courteous manner. The waiting area was clean, quiet and comfortable. The work was performed in a timely manner.

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Google Dec 1, 2020

I am So excited!! First off I have really enjoyed this Kia because they have provided the best customer service since I switched over from Hyundai. I just purchased a brand new 2021 vehicle that I absolutely adore & I have to give Special Props to the amazing Salesman Jaris Dennis. I hate car shopping with a passion but This young man is unlike any salesman I've ever experienced & has been the best one yet. He took his time with me , explained details & for once dealing with a Salesman I felt he was very truthful & honest. He ...

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Google Nov 29, 2020

My wife just got a yellow Kia Soul from you. Drove from Riverview Florida just to buy it. Every one there was very polite and professional. My wife and I was very pleased when we left. My wife loves her new car. Thanks for your time to take care of us.

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Google Nov 28, 2020

Didn't end up buying a car with them, but wish I could have because their sales rep (Juan) and customer service were outstanding. This dealership was such a pleasure dealing with vs many others in the area. Volkswagen and hyundai were awful, with snake oil salesmen and old school sales tactics that just leave a bad taste in your mouth. Kia, on the other hand, was very laid back and professional. They didn't hassle or make me uncomfortable. I will try to be back to purchase a vehicle with them in the future. If you come shopping here ...

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Google Nov 26, 2020
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Google Nov 26, 2020
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Google Nov 17, 2020

If you want maintenance your car in excellent condition...please go to the dealer

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Google Nov 17, 2020

The service team is awesome; friendly, knowledgeable and dependable. I never feel like my questions and/or concerns are dismissed or ignored.

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Google Nov 13, 2020
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Google Nov 9, 2020

Great sales team. Great seevice

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Google Nov 6, 2020
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Google Oct 27, 2020

Good car dealership no dealership fee🙌🏼🙌🏼🙌🏼

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Google Oct 26, 2020
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Google Oct 25, 2020

Jaris was a Amazing salesman got me in a 2020 and got me all the rebates. I highly recommend him

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Google Oct 22, 2020
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Google Oct 17, 2020

I recently purchased a 2021 Kia Stinger at Greenway Kia West and the sales agent that made everything possible was Devon King. I was amazed of how down-to-earth this gentleman is and the way he provided his service to me was unbelievable. As customers, we always dread the typical "pushy car salesman" type at these dealerships but to my surprise it wasn't the case with Devon King. He never pushed me towards other cars nor towards any routine upcharges like extended warranties or accessories and (the most important of all) he never judged me and listened. Since I ...

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Google Oct 16, 2020

Thanks for getting me in a new car, was very nice and helpful. If you thinking about buying a car go ask for Rachel Moore she’s the best.

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Google Oct 15, 2020

Excellent service, very friendly and patient. Jarvis and Alex was very professional.

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Google Oct 14, 2020

Great customer service

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Google Oct 8, 2020

Just purchased a brand new car from here with the help of sales associate Rachel. Rachel was extremely patient, helpful, and courteous. She made sure I got exactly what I was looking for in my car. Rachel worked with me from about 2:00pm until a little after closing with a smile and kind spirit the whole time. Rachel honestly explained everything I needed to know about the car, the contract, insurance and any questions I may have had in general, not only to me but to my grandmother, and my mom. She ran out, drove, and dropped off no telling ...

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Google Oct 7, 2020
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Google Oct 5, 2020

I am so happy with my new car and with getting help from Rachel Moore, Sales Associate at Kia West. I had a horrible experience with Kia North, but I wanted a Kia so I decided to go to Kia West to try getting a car again. Rachel was very empathetic with how my previous experience went and bent over backwards to try to make this experience completely different. Which she succeeded, she was such a pleasure to work with. It is very true when people say dealing with a woman salesperson instead of a man is so much better. ...

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Google Oct 5, 2020

Rachelle was awesome although she was busy helping other customers, she was the only employee who took the time to greet me & my family and find us an available sales person! Jasen was also helpful

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Google Oct 3, 2020
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Google Oct 1, 2020

Customer service and repairs was awesome

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Google Sep 30, 2020

Rachel helped us out on the sales floor! Great attitude and helped us get the deal we needed to purchase the car.

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Google Sep 30, 2020

We i arrived salesman Abdul greeted me with a smile and asked how could he be of service. I then informed Abdul of what i was looking for and budget wise, and that if he was able to do that in 20 minutes are so great and if not i would not waste his are my time. "Needless to say He delivered" so kudos to a inspiring young man and very professional who kept me informed throughout the whole process. Also kudos to manager Farid , who was able to complete the final transaction. Farid was very pleasant to speak ...

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Google Sep 26, 2020

Jaris made the process smooth. He took all of my stress away and I truly appreciate that

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Google Sep 26, 2020

Got a a brand new car. Thanks to Jaris

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Google Sep 25, 2020

Good service very pleasant atmosphere thank you

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Google Sep 25, 2020

It was a great experience. Very smooth from start to finish. They were very knowledgeable. I will recommend to all my family and friends

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Google Sep 25, 2020
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Google Sep 22, 2020

Great service

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Google Sep 21, 2020

Repaired my car

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Google Sep 19, 2020
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Google Sep 17, 2020

Chris B. Was great. Informative & professional while being friendly. Anas Lazaar helped with Finance & had great patience.

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Cars Sep 13, 2020

King (the person who helped us to choose the car) was so nice! I really appreciate his kindness. The customer service is definitely essential when deciding whether to buy a car or not.

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Cars Sep 8, 2020

Great service and exceptionally fast. One of the best Kia teams in Orlando.

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Google Sep 7, 2020
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Google Sep 6, 2020

Was a great experience. We gave them the amount we were willing to spend. Drove out in a brand new SUV . Javier was an excellent young salesman. To be so young and so polite was awesome

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DealerRater Mar 1, 2020

Purchased my first car today with the help of Abdul! Wonderful experience. Abdul was very helpful, he listened to us and understood our needs and wants in a car. Would definitely recommend to anyone. Very happy with the results.

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DealerRater Sep 27, 2019

My Sale person was Jairo Paez, from the moment me and my husband walk in we were treated with respect Mr Paez Was warm and friendly .he explained everything to us . He went above and beyond to help us get the vehicle, we wanted. he is great , awesome 👍 and exceptional. I would recommend any one that needs a vehicle or something in the automative area to go visit him and he will take good care of you. Great customer service 👍👍👍

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DealerRater May 24, 2019

My husband and I just purchased a vehicle and thanks to our salesmam, Iderson, the process was just a breeze. He is very knowledgeable, professional, courteous, and very sharp salesman. Looking for a new vehicle? Go see Iderson and experience our breezy experience. Chris Jos

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DealerRater May 18, 2019

Iderson very intelligent sales rep he goes above and beyond with is customers, and i would recommend friends and family to visit your store because y'all let us feel comfortable and at home.

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DealerRater May 17, 2019

Anyone looking for a new or used Kia then see Mr Idderson because he takes care of his customers. Not only is he a master sales person. He is also a master chef! So se him for a hot deal and a hot meal!

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DealerRater Dec 5, 2018

Getting a new car is a quite a task but thanks to Devon and everyone at Orlando Kia West, it was an easy experience. Leaving the dealership with a new car that I really love is a great feeling and I would recommend anyone looking for a new car to look into a new Kia.

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DealerRater Dec 4, 2018

My service advisor Kevin was excellent!! A bit quiet but he worked my car in to his fully booked schedule which he didn’t really have to do and the job was done. So far, everything is going fine with my car!! He is very pleasant to work with!! Kuddos to Kev. One-time fuh KEV!!!!! Wooo wooooooo!!!! They need a bigger lounge area tho. Seriously. I can barely turn around in that room which is why I gave 4 stars. U can barely get to the cashier’s desk to check out!! Too cluttered. But everything else was perfect. The customer ...

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DealerRater Dec 1, 2018

The staff was very nice and knowledgeable. Had my car serviced and was in and out with no problems. The service department staff were very helpful.

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DealerRater Nov 20, 2018

I went in to buy a new car. They worked with me pretty well to accommodate my preferences. My salesman was Devon, and he was awesome and helpful. He listened to what I wanted and didn't try to push anything else on to me for the commission. The biggest downfall of this dealership is the amount of time I spent waiting when it came to paperwork. I spent an excess of 45 minutes just waiting to get to the finance department. I would still recommend simply for the employees and environment.

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DealerRater Nov 9, 2018

Very friendly and did not keep me waiting when came in. They were able to get car I wanted from warehouse and get my car tinted in timely manner.

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DealerRater Oct 16, 2018

Great service department. I have bought two cats from this dealership. From sales to service I have never had a problem. When ready I will buy again.

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DealerRater Oct 10, 2018

Great service, no time wait, fast service ,The appointment was at 10:30 , I get there earlier then they took the car before the time

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DealerRater Oct 4, 2018

Naeem is sales was very helpful and professional. Service experience with Jaime was awesome, extremely friendly and helpful. Better than any other dealer I’ve visited to date

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DealerRater Sep 21, 2018

Main issue was the online website in getting more info before I drive to actual dealer. Like I told dealer I had mother drive me there and it was going to be late by time she knew I was approved etc if I’d had more info before I wouldn’t of wasted time to drive there.

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DealerRater Aug 28, 2018

Good customer service quick service, outstanding courtesy, take time to explain what they did to the car . Waiting area clean . They ask a couple a time if I need anything always keeping in touch . Very good customer service

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DealerRater Aug 28, 2018

I called the dealership because my car wouldn't start. Angel was personable and informative each step of the way! I couldn't have had a better experience! THANKS ANGEL!!!

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DealerRater Aug 25, 2018

I have taken my Soreno to do the services ever since it was bought at Orlando Kim I have no regrets the workers are the best.

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DealerRater Aug 22, 2018

Very courteous and accommodating will recommend them to all my friends. Wonderful experience. I intend to buy my future vehicles from Kia motors Orlando Florida

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DealerRater Jul 15, 2018

I when to the dealer for service to my Kia Soul without an appointment and the serviced my car within reasonable time. All they check it for other things that I was not event thinking about it which saved me another trip back to the dealer.

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