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Customer Testimonials
Excelente servicio al cliente el personal muy atento y capacitado
We got our 2020 Kia Sportage here last week. Javier Diaz was our salesman and he was fantastic. All our questions were answered professionally and we received excellent customer service for even our smallest complaints and problems. Highly recommended.
My experience there was an interesting one. My husband and I drove to greenway from Lakeland which is over an hour away. We had a 1 year old with us. We were both there for the Kia Sorento in which I really wanted. During the working of the numbers process as always it got a little overwhelming but they ended up giving me more than I could ever asked or imagined for my car which was amazing. So once we got the payments that I wanted worked out with a signed agreement on paper for it that all was going to ...
My service advisor Chuck was amazing. Super friendly, welcoming, and explained and went over everything. I had some minor damage to my dash after getting my stereo screen replaced there but Mark and Chuck made sure to correct the errors and get everything fixed! I was a little stressed at first but they made everything a smooth process and delivered great customer service!!!
After 3 years and 9 visits to another service center (City Kia) to address 2 issues with my vehicle, I was completely fed up. I called the main Kia customer service and they set up an appointment at another service center, Greenway Kia West. It was a bit of a drive, but the staff at Greenway Kia West was able to diagnose both problems immediately. Finally, after years of issues and weeks of my vehicle in the shop, the most problematic issue with my vehicle is fixed and works beautifully. I am still waiting on one part, but that is a supply/chain ...
I would like to thank the great work done by sales consultant Henrique Lischt / Laurellis Sosa. They attended me perfectly, competent and punctual, following the protocols of cordiality. I was general manager of other brands such as AUDI, MERCEDES, BMW, PORSCHE in other countries. With experience in the subject, as well as working and giving lectures for over 25 years, I can emphasize that both professionals are following the right path to success. Once again, thank you for your attention. Marcelo Mendonca
Greenway Kia is an excellent dealership. We have purchased all of our cars through Kia and have never had any issues. Great employees and their sales staff know exactly what they are doing.
Very friendliness and good services
Let me Gina Ford tell you guys about this place....no let me tell you guys about David and his team in service.....this incredible..awesome absolutely amazing team at Kia greenway west are phenomenal. They fixed my car in two days....they put in a brand new motor in my 2015 KIA at...wait for it!!!!!!! At no cost....i was floored and amazed.....we all think that when we take our cars to the shop we have to donate an organ to get it out.....we do not...dreams are real and come true and awesome customer service do ...
Service Manager and personal was quick and Service was timely.
Dave was very attentive of my needs from start to finish.
Sales is very willing to work with you, really would be more appreciative of more upfront prices.
This review starts out with a problem, but I am giving a 5star because of the way the resolution was handled. My wife and I purchased a car in 2020 and had our registration transferred by the dealer at that time since it had over a year left. I guess an issue came up and the registration could not be transferred and a new one was issued, but we were not contacted. When I went to renew a year later, I was given a message to contact the dealer. That is when the issue was found and told to me. I ...
I have been getting my 2014 Sorento serviced here since I moved to the area. Excellent Treatment...very professional. The service is excellent. I never have to take it back for a do-over.
I came in was treated great,they worked with me , Despite having credit issue And put me in a cute clean nice vehicle. I really appreciate the chance to get back on track .I most definitely recommend them 👌
I have been a client for several years, and I keep coming back. Service was great, quick, I left with a new car the same day, everyone was nice and helpful. No complaints. Alberto and Chris were the best!
Everyone from the receptionist to the General Manager were awesome. Anas and the GM went above and beyond to meet my expectations; Diego was very attentive and knowledgeable. I highly recommend this place.
David Addison is a great customer service representative who knows his data and works well with the customer
Great team. They work with each customer to get them the best deal possible.
Daniel Allen was a great sales person. I was able to get the car I wanted. Very friendly and made the experience amazing. Thank you
Tony at the Service Center has impeccable knowledge. He not only helped me, but he made me feel comfortable leaving my only car in his care by explaining what was happening and what needed to be done to fix my problem. He fixed my burning oil issue in my 2017 Kia Soul, and he was reliable, professional, and consistent in his service.
Malik was amazing!!! We are so pleased with not only our purchase but the patience Malik had with us (Me) in deciding which car I wanted. He made the whole process seamless. We will definitely come back!!! And he is invited for thanksgiving!!! Thanks again we definitely appreciate everything!
Salesman Jarvis Dennis was amazing, courteous and we were not at the dealership all day. I would recommend Kia and Jarvis to all of my friends and family!!!!!
Robert was amazing in helping me buy my first car! He is very thorough and informative with the product that he works with. He went above and beyond in making sure it was a smooth and fun process while answering any and all of my questions.
The service was timely and all of the service advisors were friendly!
Great place with the best price of the market for got a New or Used Car.
Great service! Diego and Ray were extremely helpful and friendly. They found the right car for my family (a Sedona) and the best financing.
I had a great experience when I went to Greeenway Kia West. From the start the salesman named Diego made me feel very comfortable He took me to the cars lot and started showing me all the different features of the car that I wanted. He answered all the question I had and frankly I felt as if I was talking to an old friend. I made a decision and got me a 2022 K5 GT line. Very happy with the car fun to drive and looks great.
Good morning, I bought a K5 and Mr. Diego Barroso was super good and his service attention was spectacular AAAA ++++++++++ Excellent experience
Un excelente atención muy buen trato y un buen negocio con la compra de mi vehículo donde puede obtener un gran beneficio en cuota y precio y sobre todo la atención de mi ejecutivo el Sr. Diego Barroso
I seriously had the BEST experience with ERIC NUNEZ. He was very professional and upfront with me about what we could make happen. His honesty put me at ease during the process. I will definitely be returning to him when I get my next car. Be sure when you go to ask for him when you go in, he’s super knowledgeable and definitely knows what he’s doing. The best there imo. Thanks Greenway Kia and Eric Nunez for a smooth deal.
Chris was very knowledgeable and took the time to show me how to use all my new gadgets with my new night fall edition telluride. From start to finish it was a smooth process.
Exceeded Our Expectations! Great Customer Sevice
Friendly staff (Eric & Aras) was very helpful. Both went the extra mile to help us get the car we were looking at.
Awesome experience. I had previously bought a car from them so when I needed a new one this was top of my list. Daniel Allen was awesome to work with. 5 stars all the way.
Jen was very helpful salesperson. She went above and beyond to close the deal.
Got the recommended 90k mileage service done and couldn’t have been more happy with the service performed and professionalism with my service advisor T. Larry!! Thanks Larry for working with me!
Robert was amazing and so helpful with our car buying experience. He made it as quick and easy as possible and did everything he could to get us the best deal. The finance manager & team were also great and went above and to help us out.
Robert was amazing and so helpful with our car buying experience. He made it as quick and easy as possible and did everything he could to get us the best deal. The finance manager & team were also great and went above and to help us out.
Malik was great very professional
Okay my expirencie was the best Daniel allan he’s the best in the dealership selling cars he’s a great men
The service department staff especially my service writer Gabriel did an amazing job
Rachel was a great sales person and helped my husband and I get into the cars we wanted, with challenged credit and all. The managers were all also very accommodating and did what they needed to do to get our deals done. We will be back when we’re ready to trade up!
Rachel was phenomenal, very helpful with everything and would recommend! Very personable!
Thanks Greenway Kia West you all did a great job to help me get a car. Special thanks to Javier and Farid you guys were awesome. I'll be back and will send others when they need a vehicle. 😁😁😁😁
Great sales staff but I do have an issue with finance manager who gave me the impression my trade would be payed off by due date. Since that hasn't happened can't give 5 star
Overall Great Experience. Salesman Daniel Did a great job taking the time out with me to ensure I left with a car. Great Guy.
Came here directly after leaving City Kia the same day who treated me poorly and refused to negotiate. Met with Juan from here and walked out with the new K5 that I wanted for a much better price that I'm happy with. City Kia wanted to give me a quarter of what Greenway offered. Hard to refuse that. City Kia was just straight up disrespectful and sleazy. Good on Greenway to do what it takes to actually sell cars: negotiate
Ha sido una Experiencia maravillosa la que he vivido el día de Hoy !! La atención, Profesionalismo y Carisma de todo el personal de esta Agencia, te hacen sentir como un Cliente VIP desde que entras hasta que sales con tu Flamante Automóvil De Paquete!! Receptionist Miss Janet y RICARDO OJEDA, excelente asesor y muy Profesional, ademas Bilingüe! Convierten una simple consulta en una Transacción Amable y Efectiva!! Gracias a todos y Altamente Recomendado !!!
Daniel my sales man was professional and patient he got me into my dream car in no time. If you ever shop at Kia West in Orlando go see Daniel he will take care of you.
It was a great pleasure to be a green way, even though I didn't find a truck I need Daniel was very patient with me and waited until late in the night until my mechanic came to test drive the truck.. will be back soon.
Overall great experience. Definitely recommend Daniel Allen, he was very attentive and knowledgeable. Made purchasing a vehicle smooth and hassle free. Thank you Kia West.
No one ever likes coming to the dealership and spend hour’s!!!!! I would like to say Chris was amazing and made my time worth it all🥰🥰🥰 Thanks again Chris!!!
I had an incredible experience at Greenway kia west dealer. I went to buy a new car, and was not sure about the entire process. Their customer service was outstanding. I was helped by Mr. Diego who guided me through the process and explained details about my car. I’m so happy and satisfied , and willing to recommend this dealer to anyone that want to buy a car without pressure.
Great customer service. The staff is very respectful and very helpful in my search for a car. Gave me a lot of options and were very patient. Amazing experience!
Went to the dealership not sure what I wanted. I had the opportunity to look around before getting more info and I was impressed by the selection they had. Ricardo from the Kia West Branch helped us through the process and we were able to get a nice car and even helped us find great insurance. Great Experince
Great experience! ✨
Great experience. Javier Diaz was a great and honest sales men from beginning to end. I went only cause of an email they needed used cars, my car I loved but honestly cause of the honest and how he actually helped to get exactly what I needed and wanted I purchased a vehicle cause of him.
highly recommend!
Chris is great…… go see him
Its my first time owning a Kia and I love it. Daniel was very knowledgeable and patient with my indecisiveness , he never rushed me but patiently helped me to make the best decision in getting a ride for myself and family. I would definitely recommend this place just ask for Daniel you wont be disappointed.
AL LLEGAR AL LUGAR ME GUSTO MUCHO , LA AMABILIDAD DE RICARDO OJEDA Y TODAS LAS PREGUNTAS QUE HICE FUERON CONTESTADAS, ME LLEVE KIA SOUL XLINE . EL PERSONAL SUPER CHEVERE Y AL FIN TENGO MI CARRITO. ASI QUE CUANDO VAYAN A GREENWAY KIA WEST MI JENTE PREGUNTEN POR RICARDO OJEDA , NO SE VAN A REPENTIR.
Great service great people work there. But the service area needs some real signage not a sign on a 3 ft post. Entrance marked for drive in area . This is not the service peoples job or the service writer s job. Come on greenway this is your problem at the higher level.
Hey good just lace for MY KIA, Daniel was a great person, didn’t an appointment but men he got me in quick n did everything for my car 10/10 great place to go.
Rachel was great, thank you so much for not rushing like typical sales people do! You are the best
These guys will help you anyway they can. I'm proof. They were not only helpful but tried to go out of their way for me and my dad to make sure we were happy with our purchase. I'm happy to find a car dealership that cares about the customers. Thanks Greenway Kia you all were outstanding in customer service and sales and financing.
Daniel took really good care of me, I would highly recommend coming here for good service!
Purchased my first car today with the help of Abdul! Wonderful experience. Abdul was very helpful, he listened to us and understood our needs and wants in a car. Would definitely recommend to anyone. Very happy with the results.
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