Testimonios de Clientes

It was such a wonderful experience from the time one of the employees opened the door for us. Our sales person was amazing!!!

i was a good costumer service offered. always paying attention to the details needed in the moment

My saleswoman Chrissie was amazing! Super helpful and not pushy, and when I was having an issue with my car horn and passenger side mirror a few days after we bought it - she was responsive and helpful & directed me to the service department that got it taken care of. Love my car! Chrissie is great!

The people were very friendly and the service was fast and excellent. In addition, so that I didn't have to wait, they provided me with a car to take me to and from my house. Thank you very much.

Greenway Kia West employs friendly efficient knowledgeable staff and strives to provide great quality service.

Jesse was very kind and helpful, they have great customer service and they informed me with everything wrong withy car

My service associate was 💯% on his customer service. 5 out of 5.He was definitely a great person to deal with and I recommend his unique approach.

Service was good I did not have to wait long and the person that waited on me was very nice.

Excellent service and satisfaction Especially to the service advisor Tony. Thank you so much for taking care the car

He was very kind and helpful. Great customer service. Most definitely loved the experience He was very kind and helpful, great customer service so I will most be coming back

Thanks for taking the time to replace my Soul horn. Nancy Amick O’Dell, Indiana

I presented my needs and conditions to the store and the store was able to help me.

Excelente trabajo en todos lados y buen servicio dé parte de los trabajadores en especial el compañero Grabier

Excelente trabajo en todos lados que me atendieron y todos los trabajadores en especial el compañero Grabier

The Service providers are always so helpful, and are always willing to get you the best price for your service. Clean waiting area as well!

Jesse was a very personable and helpful service advisor. He also kept me informed along the process. Great job!

Jessie goes above and beyond to make sure I have a great experience! Highly recommend!

The service was amazing and quick, I walked in knowing what I wanted and Karem was able to find the car I was ultimately wanted.

Gabriel and Frank took my car in for service and I’ve been always been in great hands with them!

Gabriel from customer service and Frank from car maintenance were both fantastic, always treated with respect !!

Great service! Thank you for the help! Only thing is long waiting time for service.

Great people like always professional ,my second car here always works with you, maintenance is amazing recommend this place

Customer service excellent was excellent. The sales agent provided the best alternatives for my vehicle.

Excellent dealer, amazing people, great customer service and lovely work experience from everyone who helped me to become a car owner.

Greenway Kia West was honest and fair with me when I came in to purchase my lease! They only charged $120 for title/registration, instead of City Kia (scam company) that was charging over $2000 for dealer fees and grossly inflated prices. I'm so thankful for businesses like yours!

Jesse in service was great. Car came out on time with no changes. Turned oil change chore into a pleasure.

The staff was very knowledgeable and courteous. They answered all my questions to my satisfaction.

Appointment was provided very fast and timely. However the taken to complete the service was too long.

Un excelente equipo de trabajo muy atento en especial Mary que me trató cómico respeto y me ayudó a salir con un excelente vehículo se la recomiendo

Thank you for your service. I am very happy with your service and your support my Kia Sorrento 2024

Employees are very polite and the hospitality is excellent Kia is willing to give you a chance and work with you I love it

During my stay at the dealership, the treatment was perfect and personalized. In the end, my problem was resolved. Many thanks to Francisco and Gabriel.

Jhonatan was polite and professional. I greatly appreciate a company that allows their sales person to handle the transaction without having a manager step in to TO. I never felt pressured and am glad I chose your dealership.

The best guy working for me Thank greenway kia Like my suv sporteg Thank greenway

Bueno satisfactoriamente como me trataron me gustó la atención me mostraron todas las alternativa que tenían para mí Gracias

Don’t send me to any one but Liz. She is the absolute BEST! I always appreciate her help

Always satisfy with the service an the help Mario always do 120% good service I recommend

The Team is always friendly and helpful in the Service and Sales Department when I visit

Service was fast and the team made sure I was aware everything going on with my car. Great multi point inspection and I love that they provide a shuttle for my service.

The service Department done a Great job on Saturday.I was very satisfied with the service.

Working with Gabriel T was wonderful. He was super outgoing and professional. He assisted me quickly and made sure everything was taken care of.

The Kia team that assisted me from beginning to end has been the best! I really appreciate the service I was provided. Hats off to my salesman David D On west Colonial Drive

Manny, Arturo, and Anas were friendly, helpful, and professional throughout the experience. Thanks for working through the details and for following up on all commitments.

Great professional willing to help and nice and knew what was wrong with my car

The staff is always kind, helpful, and knowledgeable. Work is done fairly quickly, and to my satisfaction.

The service department has been great on every visit with easy appointment scheduling and knowledgeable advisors.

Great service, good conversations, very quick turnaround time. I love that they’re open from early morning until 9pm

Elizabeth was great as usual. I just wish appointments meant your car is seen to at the time slot you selected, but I also know the technicalities that go with that. The most important thing is you guys need a new up to date service area.

Had no problems with service - kept me updated- rented car for me since it took so long for recall parts

Excellent Sales service, Good ambient….just need cafeteria with some snacks available…we spend a lot of during the purchase and become hungry

Sure! Here’s a short and professional review for a dealership service: “I had a fantastic experience at l Kia The staff was friendly, knowledgeable, and efficient. They thoroughly explained the service my vehicle needed and completed the work in a timely manner. The waiting area was clean and comfortable, making the experience even better. I highly recommend Kia for their excellent customer service and professionalism!” Let me know if you’d like any adjustments!

Thy did amazing job with my car and treated me nice and friendly and with the up most respect

Thanks to Kerem and Mac i m happy with my new ev6 , it s nice car.

Excellent treatment, very friendly, the attention was very good, they always explain the processes in a way that is truly understood, 100% recommended

This is a good dealership I love coming to this dealership I always bring my car there to get service I will continue to

We knew what we wanted when we first came because we had already gone to another dealership. As soon as we came in, Elijah was able to assist us and address all of our needs. It might not have been the exact price point we wanted with the monthly, but Elijah was able to show us the overall savings of getting an EV vehicle. Great work Elijah!!!

Courteous. Professional. Friendly. Knowledgeable. Quick process. Everyone was great. Would definitely recommend and refer people to dealership

I had a very good experience when I brought my car for service -Mr Tony seems to be very knowledgeable which is why I make sure he is there when I make an appointment. I trust him and follow his recommendations-

We had a great experience from beginning to end. Daniel was very attentive and well informed about the features of the Sorento hybrid we ended up purchasing. KP, the finance officer, was very pleasant and professional. I definitely recommend Green Way Kia West!

Very good attention to the cars and owners, always giving the ver services in compare to other dealers.

Great Service staff. Very professional and courteous. An unexpected issue came up during my visit and they were able to respond immediately. Special thanks to Mr. Chuck, the Service Manager..

A tentative and professional staff, as a mecaniar I like this more than anything and was a car inspection right before the vehicle was taken, and that matters all .

Pessoal muito atencioso boa experiência foi fácil negociar com o vendedor foi dentro da proposta que eu havia imaginado

I love this dealership NOW I’ve had some bad experiences before but now with Elizabeth she’s AMAZING

Everything on this service was great, Frank and Gabriel gave me an excellent attention during the service process. Definitely I recommend 100%

I had my car towed to East Orlando because when the car broke down (fuse) I was over there. Service was horrendous! So, I had it towed to Kia West. Back to my home base. These guys NEVER let me down. So, genuine. Mark gets dirty with his crew. Tony works magic. Gabriel is SUPER kind and nonstop. Of all the actual mechanics, Terry is the THAT MAN!

Salesman was respectful & helpful. I really like my new Kia, & plan to enjoy it for years to come! The dealership had a good atmosphere about it.

Jesse is great he made me feel comfortable expressing my concerns over the last year with my car & made me feel heard! Definitely recommend seeing him for any of your car needs

David was awesome as a sales person and he made sure my experience was great I recommend him any day… thank you

People are always smiling and willing to help customer service is fantastic worth the drive from clermont

Very friendly courteous service. Quick and efficient service performed. Will use again if we are in Kissimmee area. Thanks!

Hicieron el trabajo en una hora, las veces anteriores tardaron 5 horas en hacer lo mismo. Así que esta vez fue excelente el servicio. Así debería ser siempre.

Very quick service they do a good job. I would recommend anyone to go here.

Having recently moved to FL I was looking for a reliable service department for my Kia Niro. The first dealership left MUCH to be desired. I tried Greenway Kia West for the 16K service and I wasn't disappointed! Francisco, my service rep, was professional, explained the services to be performed, gave me the price breakdown, kept me informed on the progress, and got me on my way. I will definitely use Greenway Kia West for service again!

Muhammed did a great job in helping me with purchasing the new vehicle from Greenway Kia West. He was professional and knowledgeable about the vehicle

Awesome dealership !! very easy to negotiate they were nice and polite and not pushy. From John the sales the two cell managers and even the first young lady who picked up the phone when I inquire about my vehicle. I thank you and keep up the good work.

Everyone is so pleasant! Great turnaround time! Also, best prices in the area. I would drive a little bit more to get there from now on.

The service was excellent, and they kept me updated about my vehicle during the oil change.

Elijah was an exceptional sales professional. He was knowledgeable, honest and fair. I will surely be returning to exclusively work with him for all my car buying needs.

Being with the one who loves you is a blessing and also happiness I want to use this time to appreciate Dr Warnock for his great work I never thought I would see my ex wife again after 6 good months of divorce I tried all my best getting her back to me but I couldn't so I came across this great love healer Doctor warnock and he told me my wife is going to come back to me and I doubted him two days later I got a phone call and It was my wife begging me to forgive ...

the best options and best deals👌


Great customer service experience at Greenway Kia West; Thanks Jessefor your guidance

Very helpful and knowledgeable. Good overall experience.


Chrisie is a great saleswoman. She was patient and very professional. The entire process including KP, the Finance person who was also very knowledgeable, went very smoothly and effectively. Am enjoyable experience.

Absolutely in Love with my car!! Daniel and Fernando were the best. I huffed, they puffed and together they blew me away and got me my dream car. Highly recommend coming to this dealership and working with them. Thank you again!!!

The service was very good

Mario is amazing and the dealer GM (Mr. Albert) is simply incredible. I felt no pressure and listed to! Highly recommend this dealership! Thank you KIA owners for life.

I appreciate Jessica the service desk agent. She went way and beyond to help me. Thank you so much for being so understanding and caring. You are the best

Nice

Excellent service. Thank you Julio


Overall my experience with Greenway Kia West was good. The salesperson (Jhonatan) was excellent and highly recommended. My only negative issue was with sales manager. When they prepared the estimate of cost, they did not calculate the taxes correctly for my county and after the documents were signed I noticed the excess amount taxes which increased my loan amount by $213. Instead of accepting the error, he tried to explain why the amount was higher and I should accept it. After I threatened to return the car, he spoke with someone higher and agreed to refund me the excess loan amount. ...

The WORST car buying experience of my life. We were lied to from the moment we walked in the front door. and here we are driving illegally because nobody thought to call us about some title fee they failed to charge us correctly? Sales person ignoring us leaving us on read.... We called last Friday, were told no problem, tag being sent certified mail, waited 2 business days, nothing. So I call yesterday again to confirm sent, and someone finally decides to tell me that we have a remaining balance and they can't send the tag until it'spaid. After ...

I have been in to get service and I have had very good service, Jessica is outstanding

Wonderful experience. Very professional and helpful. Got me the best price possible at Greenway Kia West. Also my sales association Ray Paz was amazing! He assisted me with every aspect from beginning to end.

Got my new car thanks to David and franco they help me get the best deal.

.they are all very well at helping me with getting things done and out . And very friendly thank you

Great service